bmTEC Service – fast and reliable at your side
Our claim is to ensure your production capability permanently and to restore it as quickly as possible in the event of an emergency. Therefore, our active and long-standing cooperation really begins with the delivery respectively the commissioning.
This defines us
Competent telephone support
Our competent technical staff is available to you directly on our service telephone. Regardless of whether there is an electrical, mechanical or programming problem, we have the experts available in house to respond accordingly.
Fast spare parts delivery
Thanks to an extensive stock range and a reliable supplier network, we can get spare parts on their way to you on the same day in many cases. If desired, we will do our best endeavors to deliver the spare parts by courier on the same day.
Remote maintenance option
Our machines are usually equipped with a remote maintenance module. If required, we can remotely access the control system of the machine. This simplifies troubleshooting and significantly reduces downtimes in the event of malfunctions.
On-site repair and maintenance
If required or requested after a scheduled maintenance interval, our experienced service technicians will come to you to maintain or repair the machines.
With a bmTEC maintenance contract, you don't have to worry about regular maintenance of your machines, because we take care of that for you. In addition, the maintenance contract also offers you spare parts discounts and the option of free telephone support. Feel free to contact us!
Retrofits and modifications
If your basic conditions change, we change your machines at the same time. Be it through modification, retrofitting or program expansion. Often this is a sustainable alternative to a new acquisition.
The bmTEC Serviceteam
Usually your first contact for service and spare parts inquiries.
Electrical planning and programming
If it goes deeper into the electric or the program, our employees from the electrical planning and programming are also available to you on the service telephone.
Those who already have a bmTEC machine in their house may know individual faces. Our service technicians come to your site to carry out commissioning, maintenance or repairs. If they are not on the road, their workplace is our assembly. Thus they know every detail of our machines.
You can rely on us - Service & Spare Parts from bmTEC