bmTEC Service – fast and reliable at your side
Our claim is to ensure your production capability permanently and to restore it as quickly as possible in the event of an emergency. Therefore, our active and long-standing cooperation really begins with the delivery respectively the commissioning.

This defines us

Competent telephone support

Our competent technical staff is available to you directly on our service telephone. Regardless of whether there is an electrical, mechanical or programming problem, we have the experts available in house to respond accordingly.

Fast spare parts delivery

Thanks to an extensive stock range and a reliable supplier network, we can get spare parts on their way to you on the same day in many cases. If desired, we will do our best endeavors to deliver the spare parts by courier on the same day.

Remote maintenance option

Our machines are usually equipped with a remote maintenance module. If required, we can remotely access the control system of the machine. This simplifies troubleshooting and significantly reduces downtimes in the event of malfunctions.

On-site repair and maintenance

If required or requested after a scheduled maintenance interval, our experienced service technicians will come to you to maintain or repair the machines.

Maintenance contracts

With a bmTEC maintenance contract, you don't have to worry about regular maintenance of your machines, because we take care of that for you. In addition, the maintenance contract also offers you spare parts discounts and the option of free telephone support. Feel free to contact us!

Retrofits and modifications

If your basic conditions change, we change your machines at the same time. Be it through modification, retrofitting or program expansion. Often this is a sustainable alternative to a new acquisition.

The bmTEC Serviceteam

Service employees

Ralph Gilg
Timo Burgemeister
Usually your first contact for service and spare parts inquiries.

Electrical planning and programming

Klaus Obermaier
Guido Schneider
Johannes Fröhling
If it goes deeper into the electric or the program, our employees from the electrical planning and programming are also available to you on the service telephone.

Service Technicians

André Förtsch
André Wilging
Benedikt Riesch
Michael Zivkovic
Daniel Schober
Stefan Scheyerl
Those who already have a bmTEC machine in their house may know individual faces. Our service technicians come to your site to carry out commissioning, maintenance or repairs. If they are not on the road, their workplace is our assembly. Thus they know every detail of our machines.

You can rely on us - Service & Spare Parts from bmTEC
Contact us!

© powered by art2media Kreativagentur OHG